Hobby camper uit 2003: foto 1/12
Hobby camper uit 2003: foto 2/12
Hobby camper uit 2003: foto 3/12
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Hobby camper uit 2003: foto 6/12
Hobby camper uit 2003: foto 7/12
Hobby camper uit 2003: foto 8/12
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Hobby camper uit 2003: foto 11/12
Hobby camper uit 2003: foto 12/12

Luxury glamping for two!

Hobby 750 | (4 beoordelingen)

St. Asaph, Wales, Verenigd Koninkrijk

Over de eigenaar

Verhuurder Robin

Reageert binnen 2 uur
Reageert op 100% van de berichten
Accepteert 84% van de aanvragen

Eigenschappen

Lengte:
8 m
Breedte:
2.6 m
Hoogte:
2.8 m
Bouwjaar:
2003
Max. gewicht camper:
4500 kg
Inbegrepen reisafstand/week:
1000 km
Motor:
Ducato 2.8 tdi
Brandstof:
Diesel
Transmissie:
Handgeschakeld
Rijbewijs:
C1
Slaapplaatsen:
2
Zitplaatsen:
4
Gordels:
4
Zitplaatsen tijdens het rijden:
4

Beschrijving

Voorzieningen

Toon meer Toon minder

Huisregels

Niet Roken
Huisdieren toegestaan
Geen Kinderen
Sneeuwbestemmingen niet toegestaan
Festivals niet toegestaan
Niet-Brits rijbewijs toegestaan
Minimum leeftijd: 25 jaar

Verzekering

Dekking
WA + Volledig Casco
Dekkingsgebied
Europa
Inbegrepen
Pechhulp service

Borg

De borg voor dit kampeermiddel bedraagt €1.250. De borg wordt na de huurperiode aan je teruggestort.

4 Beoordelingen

Keith
30/05/2021
We have just returned from a weeks holiday in this motorhome. Our experience with Robin and Rebecca has been excellent, the vehicle is impeccably presented, equipped with everything you could possibly need for a carefree holiday. We cannot recommend them highly enough, The handover was extremely comprehensive and informative. There is onboard documentation provided in case you get stuck with anything, and Robin is on the end of the phone if required. This was our first time out in a motorhome and we could not have chosen anything better to take us on our Scottish North Coast 500 adventure. We will be hiring from them again.

Robin
Reactie van Robin:

Thank you very much for taking the time to leave a positive review.

Hearing about and sharing in the adventure through your pictures and messages along the way was a pleasure.

Your comments are very much appreciated and we look forward to welcoming you back in the future.

Robin & Rebecca

juni 2021

Jill
2/05/2021
Booked for 5 nights.
Van very very large. Its an older van, but was very clean and tidy.
Shower only 1min 40 seconds of hot water....
On third morning of holiday, fuse blown and all hot water dumped. Battery red hot.
Informed by owner to keep an eye on it...
Upon arrival at second location, hook up attached, however, at about 1800hrs, went to check said battery, which was red hot, and oozing battery acid.
Contacted owner, who told us to disconnect battery ourselves. With no mechanical knowledge, or tools.
Had to ask fellow camper....
Once battery disconnected, owner told us not to attach hookup in case second leisure battery over heated also. And he would contact RAC.
As a result, we were left without heating, water, or lights, overnight, from 1800 to 0900 following morning.....
An it was flipping freezing.....
RAC unable to attend due to no day light and the dangers of messing with an overheated battery in darkness.

Following morning, RAC tipped up, to inform us the battery was ‘f... Ed’...... his words.

The solution was two cable ties and a straw, to ensure water supply, and it not being continuously dumped due to blown fuse.
Three following days, were very uneasy, as we were constantly checking the second battery in case of overheat.
We remained as we were on hookup and not directly connected to battery, but it ruined holiday. Plus we also lost a nights rental for hook up.

Owner appeared uninterested in out plight, saying, well it could have happened to anyone, that’s motorhome camping.

The battery was obviously a serious concern to owner, as he stated his heart was racing and he didn’t eat for two days...

It completely ruined the holiday.

We believed we should have been appropriately compensated, but were only offered one night by the owner. Saying, well take it to Camptoo for mediation.

This experience has completely ruined our holiday.
Having now spoken to reputable hire company, I would never use this site or privately owned vans again. You have no comeback and are pretty much left to sort the issues out yourself.

Robin
Reactie van Robin:

Thank you for taking the time to write a review. We are genuinely sorry for any inconvenience you have experienced.

We always want our guests to have a terrific time. Unfortunately, on this occasion something outside our control went wrong.

There are elements of your review that we feel do not correspond with our understanding of the timeline of events and our handling of the repair response.

It is challenging to provide immediate support and speedy repairs at a distance. Despite many text messages, phone and video calls to establish the issue and provide a solution, we accept that this may not have happened as quickly as you expected and that you were inconvenienced for one of your five nights. In this case your remote location and implications of covid-19 impacted on the RAC response time.

Given that the situation was remedied within 24 hours and that you then chose to continue your holiday, we felt that your request for a 100% refund was unwarranted.

As we could not reach an agreement on your return, we then suggested that Camptoo mediate a fair outcome.

Kind regards,

Robin

mei 2021

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