Brand New Luxury 4 Berth Motorhome 2021

Auto Trail Motorhomes F72 | (2 beoordelingen)

Accrington, Lancashire, Verenigd Koninkrijk

Over de eigenaar

Verhuurder Justin

Reageert binnen 17 uur
Reageert op 83% van de berichten
Accepteert 41% van de aanvragen


Zitplaatsen tijdens het rijden:



Toon meer Toon minder


Niet Roken
Huisdieren toegestaan
Sneeuwbestemmingen niet toegestaan
Festivals niet toegestaan
Niet-Brits rijbewijs toegestaan
Minimum leeftijd: 23 jaar


WA + Volledig Casco
Vervangend vervoer, Verblijfskosten bij reparatie, Schadeverzekering inzittenden, Vervoerskosten naar garage en vervangend verblijf en Pechhulp service


De borg voor dit kampeermiddel bedraagt €1.250. De borg wordt na de huurperiode aan je teruggestort.

2 Beoordelingen

Well to start with we ended up with a replacement motorhome due to the one we were meant to get being in an accident, I was informed by the owner days before that this was the case and told that I would need to contact camptoo and tell them that I would accept the replacement one otherwise I wouldn't be able to collect the motorhome I'd paid over £788 for, at this point I'd not even been sent any pictures or anything about the replacement apart from being told it was like for like, so I did as Justin asked and rang camptoo and said I'd accepted replace sight unseen. So a couple of days later myself my son and a friend went to collect motorhome, it was damaged in a few places on the outside which my son took photos off, then we was informed that the bed that came down electrically had 2 screws missing to keep the bed steady buy was informed that it was indeed safe to sleep on even though it moved a lot, as I am new to motorhomes this was a little unsettling but thought as there was another bed that could be slept on then okay, Justin talked us through things but didn't seem to know a lot about his vehicle as he said he had to buy it quickly due to having bookings, he didn't supply any kind of motorhome handbook so that we could look things up if we couldn't get anything working etc, I was told that with the original motorhome there would be a few things like bbq, awning, microwave, and aircon, solar panels,I asked about the bbq and was told no none supplied, infact none of the items I mentioned were actually on or in or attached to the motorhome, now if I'd have had more time I'd have challenged how much I paid as I was originally booked for a 4 star premium motorhome thus was not what I got at all, we had to rung the owner a few times due to issues with getting the hot water to work, the so called aircon was a electric fan in the roof of the motorhome which was very loud, so I would say me and my kids had a good time but had nothing to do with the motorhome, I'd use camptoo again but would not use this motorhome again sorry.
Justin was very communicative in advance of renting and the vehicle was in good condition when we collected.
Unfortunately we did scrape the camper soon after picking it up, but we didn't let that dampen our spirits.
The first night was very comfortable and kids loved being away. Unfortunately the water heating failed on the second day of our trip so we could not wash. On the third day the central heating failed.
Justin did try to offer advice to sort the problem but to no avail. With no manual on the camper there was no way to sort the problem.
Unfortunately we had to cut the trip short (which we kept Justin informed about).
As we had to cut the trip short we requested a refund for the day we missed out on (we could have pressed for a refund to cover all the time without heating, but didn't). Justin completely refused to discuss this. He then tried to put the blame on us (despite us keeping him informed at every step of the problems and not providing any manual which might have helped).

Be warned, if you rent a camper through Rentoo you have absolutely no protection against unreasonable behaviour on the part of the owner.